Terms of Service

These terms define how you can access Cliptap, what you can expect from our team, and how we keep an equitable, secure environment for every creator working with audio and video.

1. Using Cliptap

Cliptap provides AI-powered tools that let you upload, transcribe, translate, and export media content safely and efficiently. By accessing Cliptap, you agree to these terms and our Privacy Policy.

  • You must be at least 18 years old and legally permitted to process the media you upload, link to, or generate through the platform.
  • Access requires a valid user account authenticated through supported providers such as Google or email-based magic links.
  • You are responsible for maintaining the security of your account credentials and all activity under your account.
  • We may update, add, or remove features, adjust pricing, or change service availability from time to time. When material changes occur, we will provide reasonable advance notice.
  • By continuing to use Cliptap after such updates, you accept the modified terms.

2. Acceptable Use

To protect our community and infrastructure, you agree to use Cliptap responsibly and refrain from activities that violate law, intellectual property, or platform integrity.

  • Do not upload or share media that infringes copyrights, contains malicious code, or violates privacy expectations.
  • Avoid automated scraping, rate abuse, or any attempts to bypass billing systems, quotas, or security controls.
  • Do not misuse AI outputs to generate misleading, harmful, or unlawful content.
  • Respect usage limits, model fairness policies, and attribution requirements for subtitles, transcripts, or exports generated via Cliptap.
  • We reserve the right to suspend or terminate accounts engaged in abusive, deceptive, or illegal activity.

3. Billing & Subscriptions

Cliptap offers both free and paid plans. Paid subscriptions unlock higher processing volumes, premium AI models, and collaborative workflows.

  • Subscription fees renew automatically unless cancelled before the end of the current billing cycle, under the terms shown at checkout.
  • Invoices, usage summaries, and payment methods can be managed securely from the Billing section of your dashboard.
  • If payment cannot be processed, Cliptap may suspend access until the issue is resolved.
  • Refund requests are handled on a case-by-case basis, consistent with regional consumer protection laws.
  • We may modify pricing or plan structures with prior notice. Continued use after such notice constitutes acceptance of the updated pricing.

4. Intellectual Property

You retain full ownership of your media and captions. Cliptap only receives the rights necessary to operate, enhance, and deliver the service.

  • You grant Cliptap a limited, revocable, and non-exclusive license to process, store, and display your uploaded content solely to provide requested features such as editing, transcription, and export.
  • Any data derived to improve transcription or translation accuracy is anonymized and aggregated to remove all personal identifiers.
  • Your uploaded content is not used to train third-party AI models or sold to advertisers.
  • Trademarks, logos, and brand assets displayed within Cliptap remain the property of their respective owners.
  • You may download or delete your media at any time in accordance with our data retention policy.

5. Termination & Data Retention

We aim to offer a reliable, transparent off-boarding process while maintaining service integrity and legal compliance.

  • You may close your account at any time. Upon closure, all associated media and transcripts are scheduled for deletion within 30 days.
  • Cliptap may suspend or restrict access if you violate these terms, abuse the platform, or where required by law.
  • Backups and logs may persist for up to 90 days for security, billing dispute resolution, or legal compliance before being permanently purged.
  • You may request early deletion or export of your data where permitted by applicable data protection laws (e.g., GDPR, CCPA).
  • Cliptap is provided “as is” without warranties of uninterrupted or error-free operation. Our total liability will not exceed the fees paid by you in the preceding 12 months.

6. General Terms

These general terms clarify how we communicate, govern disputes, and apply local law to our relationship with you.

  • We may communicate with you electronically, including by email or in-app notices, which you agree satisfy legal notice requirements.
  • These terms are governed by the laws of Delaware, USA, unless required otherwise by applicable local law.
  • If any provision is deemed unenforceable, the remaining provisions remain in effect.
  • Nothing in these terms creates a partnership, employment, or agency relationship between you and Cliptap.
  • For questions or concerns, you can contact us at support@cliptap.ai.

Questions about these terms?

Contact support@cliptap.ai for clarification or partnership agreements.